Terms for Cancellation:
All clients have 3 business days to submit a cancellation request to receive a refund from A Way Back, LLC for all services rendered. All cancellations have an associated fee for merchant processing and refunding the transaction(s). The fee is relative to standard merchant processing fees, eCheck fees, or payment app fees. All cancellations submitted after 3 business days from purchase are not eligible for a refund and will be refunded on a case-by-case basis. A Way Back, LLC requests that all cancellation requests are to be submitted in writing to contact@awaybackllc.info in the following format: Subject “ Cancellation” followed by the reason for cancellation in the body of the email. If A Way Back, LLC is providing assistance for clients which incurs 3rd party charges on their project within the first 3 business days, then that project is no longer eligible for a refund. In all situations, please email contact@awaybackllc.info and we will call you back at our earliest convenience, or respond via email. If you are unable to speak with an A Way Back, LLC Representative directly, we ask our clients that their email contains the customer name, telephone number, purchasing email address, and a brief description outlining the cancellation request. Your message will be responded to within the next three business days upon receipt of the message. The Retention of Title agreement states that if a client cancels after the 3 business days period, the client still agrees to pay any previously contracted amount; even if the project(s) have yet to be completed to any degree. for all services rendered. All cancellations have an associated fee for merchant processing and refunding the transaction(s). The fee is relative to standard merchant processing fees, eCheck fees, or payment app fees. All cancellations submitted after 3 business days from purchase are not eligible for a refund and will be refunded on a case-by-case basis. A Way Back, LLC requests that all cancellation requests are to be submitted in writing to
contact@awaybackllc.info in the following format: Subject “ Cancellation” followed by the reason for cancellation in the body of the email. If A Way Back, LLC is providing assistance for clients which incurs 3rd party charges on their project within the first 3 business days, then that project is no longer eligible for a refund. In all situations, please email contact@awaybackllc.info and we will call you back at our earliest convenience, or respond via email. If you are unable to speak with an A Way Back, LLC Representative directly, we ask our clients that their email contains the customer name, telephone number, purchasing email address, and a brief description outlining the cancellation request. Your message will be responded to within the next three business days upon receipt of the message. The Retention of Title agreement states that if a client cancels after the 3 business days period, the client still agrees to pay any previously contracted amount; even if the project(s) have yet to be completed to any degree.
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